The letter itself.
What a legitimate ESA letter includes, what standardized letter-mill documentation looks like, and the details that give it away every time.
Spotting Red Flags:
What Your ESA Documentation
Is Actually Telling You
Not every ESA letter that looks legitimate is legitimate. Logan Miller walks through the exact details that separate a real letter from an unreliable one, and what to do the moment something doesn't add up.
🗓️ Thursday, October 15
🕙 12PM ET / 10AM MT
Can't make it live? Register anyway, we'll send you the replay.
WHY THIS MATTERS NOW
100,000+
ESA requests reviewed by today's host
3 red flags
documentation most leasing teams miss
1 hour
to change how you read every letter that hits your inbox
Presented By
.png?width=300&height=300&name=landing%20page%20elements%20(63).png "Logan Miller")
Logan Miller
Co-Founder, OurPetPolicy
With over 11 years of industry knowledge, Logan has seen first hand the effects of fraudulent ESAs.
His mission has since been to uphold the legitimacy of these letters while protecting both property managers and residents.
What We'll Cover
The follow-up.
What you can ask for when something feels off, and how to ask without opening yourself up to a fair housing complaint.
The gray area.
The cases that aren't clearly unreliable but aren't clean either, and how to make the call anyway.
What You'll Walk Away With
🔹 Know the tells. The specific details that separate a real letter from an unreliable one.
🔹 Know when to push back. What you can legally ask for, and how to ask for it the right way.
🔹 A checklist for your leasing team. Something they can use the next time a letter lands on their desk.
🔹 Your scenario, answered live. Submit your trickiest documentation case at registration. We'll tackle it in the live Q&A.
Thursday, October 15 · 12PM ET / 10AM MT · Free
In one hour, learn how to read ESA documentation like you've seen it all before.
Live attendance is capped. Register to hold your seat, or lock in the replay if Thursday doesn't work.
About OurPetPolicy
OurPetPolicy delivers a comprehensive solution for property owners to confidently manage pets, assistance animals, and related resident requests across their portfolios. By combining technology with real-world expertise, OurPetPolicy helps reduce unreliable submissions, improve compliance, streamline communication with residents, and ease the growing administrative burden faced by property teams.